The winners were determined on the basis of punctuality performance of flights, transportation performance and passenger loyalty. Among foreign carriers, the most punctual airline that serves more than 200 thousand passengers annually is the Greek airline Ellinair.
During 2018, Alitalia served more than 100 thousand passengers, while Air Arabia has served just less than 100 thousand passengers. The most punctual Asian airline for 2018 is Tianjin Airlines. For the third year in a row, Severstal has been ranked as the most punctual Russian airline.
At the end of 2018, among the Russian airlines, Nordwind Airlines and Pegas Fly (+ 54.9%) demonstrated the highest passenger traffic growth rate, while Ellinair (+ 108.2%) has the highest passenger traffic growth rate among foreign airlines.
Royal Flight has been recognized as the best family airline, transporting more than 125 thousand children under the age of 12. Air France was recognized as the airline with the largest share of passengers (6.7%) visiting business lounges.
The longest route from SVO is the Moscow – Denpasar (Indonesia) direction, with a total length of 10,050 km, opened this year by the Rossiya Airlines. Bulgaria Air has been recognized as the busiest among foreign airlines, which are operating on year-round flights. By increasing the number of flights to Beijing for the summer season, Air China received the status of the airline with the largest increase in seats to Chinese destinations (56%).