ACI World’s globally-established Airport Service Quality programme reveals the best airports for customer service world wide, in the opinion of their own passengers, International Airport Review reports.
The Airport Service Quality (ASQ) programme is the world’s leading airport passenger service and benchmarking programme. The ASQ Departures programme measures passengers’ satisfaction...
Lawmakers in Russia’s State Duma (lower house of parliament) have passed a bill banning hostels in residential buildings, a measure that risks severely limiting affordable accommodation options for travelers, Lenta.ru reports.
“Living accommodations in an apartment building cannot be used to provide hotel services,” the bill, which was first submitted...
Russian mobile operator Beeline has launched its multi-media entertainment area in the Sheremetyevo Airport, Telecompaper reported.
Business-class passengers departing from the D terminal of the airport are able to use the services and multi-media devices.
Beeline is a telecommunications brand by PJSC VimpelCom, the third-largest wireless and second-largest telecommunications operator in...
Penta, the neighborhood lifestyle hotel brand under Hong Kong-based Rosewood Hotel Group, is back in Moscow after 20 years, Business Traveler reports.
Formerly operating as the “Moscow Olympic Penta Hotel” under different ownership, the property had closed its doors in the late ‘90s, only for the brand to make...
Flights from Russia to Egyptian resorts may be fully resumed in the near future, the chairman of the Russian Federation Council Foreign Affairs Committee Konstantin Kosachev said on Tuesday, according to Russian news outlet Ponedra.
“Now the flights, at least en route from Moscow to Cairo, have been fully...
Russian charter tourist arrivals have dropped by more than 50% this season compared to the same time last season, The Times of India reports.
From October 2018 up to January 28, a total 169 charters landed in the state with 54,924 tourists, whereas during a similar period in the...
Russia and China will invest in tourism projects in Saudi Arabia, the head of Russia’s sovereign wealth fund RDIF, Kirill Dmitriev has said, according to Izvestya.
The chief executive officer said the collaboration would come in light of the kingdom’s and Russia’s “plan to boost mutual investments” in tourism schemes....
Easing visa restrictions may increase Russia’s budget revenue from the tourism industry by 20-30%, the country’s Economic Development Minister Maxim Oreshkin told state-run news agency TASS.
"According to our estimates, easing visa restrictions and making other major changes may help immediately increase Russia’s revenue from the tourism industry, which currently...
Airports across Russia could introduce automated passport control systems, which will allow passengers to automatically pass through passport control using biometric data and foreign passports, RT reported.
Border and customs officers have already conducted testing of the systems at Sheremetyevo and Domodedovo airports, and based on its results, a decision...
Sheremetyevo introduced WeChat Pay at 54 stores across the airport, following the partnership with Yandex Kassa. WeChat Pay is a service that works as an electronic wallet, based on the Chinese WeChat messenger, rb.ru informed.
Payment for purchases via WeChat Pay is contactless and done via QR codes. The new...
